Sudbury Pines Extended Care has been ACCREDITED by the JOINT COMMISSION ON ACCREDITATION FOR HEALTHCARE ORGANIZATIONS (JCAHO) since 11/10/1999.
An independent, not-for-profit organization, The Joint Commission accredits and certifies more than 19,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards. Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The Joint Commission evaluates and accredits more than 19,000 health care organizations and programs in the United States. An independent, not-for-profit organization, The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in health care. To earn and maintain The Joint Commission’s Gold Seal of Approval™, an organization must undergo an on-site survey by their survey team at least every three years.
JCAHO Mission: To continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value.
Vision Statement: All people always experience the safest, highest quality, best-value health care across all settings.
If you wish to inform The Joint Commission of concerns regarding resident safety and quality of care that Sudbury Pines Extended Care provides, please use the following options:
E-mail: complaint@jointcommission.org
Fax: (630) 792-5636
Mail: Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
You may either share this complaint anonymously or by providing your information. If you should decide to disclose your personal information, the information will be kept confidential. Any individual who provides care, treatment, and services can report concerns about safety or the quality of care to The Joint Commission. Those individuals shall not face disciplinary or punitive action from Sudbury Pines Extended Care as a result of contacting The Joint Commission.
For more information, The Joint Commission’s toll free number is (800) 994-6610, Monday through Friday, 8:30 a.m. to 5 p.m., Central Time.